Learners can follow the below escalation matrix to resolve any of their queries and concerns:
Call our Student Success Managers at 9175269544 | Mon-Sat (10 AM - 5 PM) (Calls shall be recorded for quality purpose)
Service Request module- To raise an online request (Query shall we monitored for timely resolution). We ensure bilateral communication and the concerned authorities will revert to the student within 48 hours.
Mail: Write to us at firstname.lastname@example.org